Last Updated: March 19, 2026
At Stoned Store, we strive to ensure our customers are satisfied with their purchases. However, due to the nature of our products, we have a specific policy regarding returns and refunds.
We accept returns only in the following cases:
To be eligible, the item must be unused and in the same condition that you received it, including original packaging.
In case of any of the above issues, you must notify us within 3 days of receiving the package. Requests made after this period will unfortunately not be entertained.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within 5 to 7 business days.
Orders can only be cancelled within 24 hours of placement or before they have been shipped, whichever is earlier. Once an order is shipped, it cannot be cancelled.
Certain types of items are exempt from being returned due to hygiene and safety reasons. Perishable goods, customized products, and items on "Final Sale" cannot be returned.
If you have any questions on how to return your item to us, contact us at:
Stoned Store Support
📧 stonedstore10@gmail.com
📞 +91 95002 10018