Effective Date: March 19, 2026
At Stoned Store, we understand that plans can change. This policy outlines the conditions under which you can cancel your order.
Orders can only be cancelled within 24 hours of the time they were placed. To request a cancellation, please email us immediately with your Order ID.
Once an order has been processed or shipped, we cannot accept cancellation requests. At this stage, the standard Return and Refund policy will apply after you receive the product.
If your cancellation is approved (within the 24-hour window), the refund will be initiated immediately. The amount will be credited back to your original payment method within 5 to 7 business days, depending on your bank's processing time.
If a customer refuses to accept the delivery of a confirmed order, Stoned Store reserves the right to deduct two-way shipping charges from the refund amount.
For all cancellation-related queries, please reach out to our support team:
Stoned Store Support
📧 stonedstore10@gmail.com
📞 +91 95002 10018